Academic Advisor - Student Advisement and the Academic Resource Center

UAE Nationals are encouraged to apply

New York University Abu Dhabi (NYUAD) seeks to appoint an Academic Advisor reporting to the Director of Student Advisement and Academic Resource Center.

Academic Advisors offer and support a wide range of services and programs designed to meet the needs of NYUAD’s globally diverse student body. The Academic Advisor exemplifies NYUAD principles of creating a student-centered atmosphere through the provision of exceptional academic advising for all new and continuing students. Primarily during, but not limited to, the first three (pre major) semesters, advisors serve as a source of information about placement, registration, degree requirements, major selection, and all other academic policies. They will orient new students to the rich ecosystem of mentoring, academic support, and student success initiatives available across the Campus and serve as liaisons between students and faculty mentors. Advisors may meet individually or in groups with students several times each semester to discuss questions related to academic planning and serve as liaisons with other offices providing student support and advising services (University Registrar, Program Heads, Global Education, Student Success and Well-being,

Academic Enrichment Program, and the Writing Center), to which they will refer students when appropriate.

Advisors will be expected to work with the Director of Student Advisement to orient faculty pre-major and major mentors, develop and supervise peer tutoring programs, and implement NYU’s new advising and mentoring platform, NYU Connect. Additional responsibilities will include conducting advising workshops and webinars for incoming and current students.

Key Responsibilities:

Advising and Academic Resource Center

• Advisors offer a wide range of services and programs designed to meet the needs of a diverse student body. They serve as a basic source of information about the degree requirements, policies, and procedures of the Campus. Through workshops and individual advising sessions, advisors assist students in planning their academic programs, choosing a major, seeking tutorial assistance, and navigating registration. The advisors serve as liaisons with other offices and can make referrals when appropriate
• The advisor is the best source for students to visit when they are unsure of where to go for help and will help them define academic goals, including selection of majors; evaluate progress toward goals; understand curricular requirements; navigate course selection; determine whether or not they need assistance with study skills (time management, organizing course information, stress management, etc.); and, when appropriate, find additional institutional and community support services

Administrative Duties

• Advisors maintain student profiles and records in NYU Connect advising platform; document all pertinent student information; facilitate forms and approvals for grade change requests, overload petitions, curriculum and study abroad equivalencies; track retention, recommend add/drops, conduct degree audits, and maintain advising statistics. They will also assist with the development of new peer advising and tutoring programs, contribute to newsletters/promotional materials, maintain website updates, respond to student questions from website/email alias, and present advising services at orientation events

Required Education:

• Master’s degree in Education, Counseling or related academic field

Required Experience:

• Three years of progressive professional experience
• Prior experience working within a university in a student advisory setting
• Skills in interviewing and advising
• Superior written and oral communications skills in English
• Exceptional interpersonal skills
• Project coordination, time management and priorities management skills
• Analytical and problem solving skills plus a teamwork and dedicated customer service approach
• Ability to communicate cross-functionally with all levels and in an academic environment
• Organized work habits, consistent accuracy, and attentiveness to detail
• Ability to maintain confidential and sensitive information and documents
• Experience with the Google Suite of programs (including Drive, Docs, Sheets, Forms, Slides) and/or Microsoft Office Suite (Word, Excel, PowerPoint)
• Flexibility to adapt to organizational needs in collaboration with counterparts at New York University in New York and New York University in Shanghai.

Preferred Experience:

• Knowledge of academic processes and procedures in a university setting
• Understanding of and ability to implement various academic advising theories and practices