Academic Advisor - The Academic Resource Center (Fixed-term for 3 years)

UAE nationals are encouraged to apply

New York University Abu Dhabi (NYUAD) seeks to appoint an Academic Advisor reporting to Associate Director, Academic Resource Center and Academic Advisement. 

Academic Advisors offer and support a wide range of services and programs designed to meet the needs of NYUAD’s globally diverse student body. Academic Advisors exemplify NYUAD principles of creating a student-centered atmosphere by providing exceptional advising for all new and continuing students. Advisors serve as a source of information about registration, degree requirements, major selection, and all other academic policies and processes. Advisors meet individually or in groups with students several times each semester to discuss academic planning. They orient new students to the rich ecosystem of academic support available across campus and serve as liaisons with other offices providing student support services (Registrar, Divisions, Global Education, Student Success and Well-being, Academic Enrichment Program, and the Writing Center), to which they refer students when appropriate. Advisors are expected to help orient faculty and major mentors, support the peer tutoring program, and implement NYU’s advising and mentoring platform, NYU Connect. This advising position may specialize in a specific area such as visiting student advising at NYUAD. Additional responsibilities will include conducting advising workshops and webinars for incoming and current students.

Key Responsibilities: 

Advising and Academic Resource Center Responsibilities

• The advisor offers a wide range of services and programs designed to meet the needs of a diverse student body. They offer drop in hours, 1:1 appointments and conduct workshops. The advisor is also responsible for responding to email alias inquiries in a timely way. They conduct outreach activities to engage students at risk of not progressing in their degree. The advisor assists students in planning their academic programs, choosing a major, seeking tutorial assistance, and navigating registration. They will help students define academic goals,  evaluate progress toward goals, understand curricular requirements and navigate course selection. The advisor serves as a liaison with other offices and can make referrals when appropriate

Administrative Duties

• Advisors are responsible for maintaining student profiles and records in NYU Connect advising platform; documenting all pertinent student information; facilitating forms and approvals for various academic processes; track retention, conduct degree audits, and maintain advising statistics. Advisors will be responsible for developing and conducting workshops. Additionally, they will also contribute to newsletters/promotional materials, social media, maintain website updates, respond to student questions from website/email alias, and present advising services at orientation events

Additional Duties

• Other duties as assigned

Required Education: 

• Master's Degree in Education, Counseling or related academic field

Required Experience: 

• 3+ years of progressive professional experience
• Prior experience working within a university in a student advisory setting  
• Skills in interviewing and advising
• Superior written and oral communications skills in English
• Exceptional interpersonal skills
• Project coordination, time management and priorities management skills
• Analytical and problem-solving skills plus a teamwork and dedicated customer service approach
• Ability to communicate cross-functionally with all levels and in an academic environment
• Organized work habits, consistent accuracy, and attentiveness to detail
• Ability to maintain confidential and sensitive information and documents
• Experience with the Google Suite of programs (including Drive, Docs, Sheets, Forms, Slides) and/or Microsoft Office Suite (Word, Excel, PowerPoint)
• Flexibility to adapt to organizational needs in collaboration with counterparts at New York University in New York and New York University in Shanghai

Preferred Experience: 

• Knowledge of academic processes and procedures in a university setting
• Understanding of and ability to implement various academic advising theories and practices

About NYUAD

NYU Abu Dhabi is a degree-granting research university with a fully integrated liberal arts and science undergraduate program in the Arts, Sciences, Social Sciences, Humanities, and Engineering. NYU Abu Dhabi, NYU New York, and NYU Shanghai, form the backbone of NYU’s global network university, an interconnected network of portal campuses and academic centers across six continents that enable seamless international mobility of students and faculty in their pursuit of academic and scholarly activity. This global university represents a transformative shift in higher education, one in which the intellectual and creative endeavors of academia are shaped and examined through an international and multicultural perspective. As a major intellectual hub at the crossroads of the Arab world, NYUAD serves as a center for scholarly thought, advanced research, knowledge creation, and sharing, through its academic, research, and creative activities.