Manager, Strategic Partnerships & Client Success - Office of Executive and Professional Education

Applications are welcome from all qualified candidates. In line with UAE regulations, Emirati candidates are encouraged to apply.

New York University Abu Dhabi (NYUAD) seeks to appoint a Manager, Strategic Partnerships & Client Success in the Office of Executive Education, reporting to the Vice Provost, Executive & Professional Education

The Manager, Strategic Partnerships & Client Success is responsible for supporting revenue generation within the Office of the Vice Provost for Executive and Professional Education. The role focuses on identifying, developing, and maintaining strategic relationships to expand the client base for NYU Abu Dhabi’s executive education and open enrollment programs across both in-person and online delivery formats. This includes facilitating the development of long-term agreements with government entities, corporate organizations, and educational institutions.

The position serves as a key point of coordination between external partners and internal stakeholders to support program delivery and partnership outcomes. The Manager contributes to achieving short-term revenue targets and long-term growth objectives by supporting business development activities, managing client relationships, and collaborating with colleagues across NYU’s global network.

Job Responsibilities:

Business Development & Market Expansion

• Identify and pursue new business opportunities and strategic leads. Develop and present executive education offerings to key stakeholders, including HR leaders and government representatives, with the aim of securing long-term partnerships and contractsStrategic Partnership Management
• Lead the development, negotiation, and execution of Master Service Agreements (MSAs) and Memoranda of Understanding (MOUs). Oversee the full client lifecycle to ensure successful delivery, client satisfaction, and partnership renewal

Global Network Collaboration

• Collaborate with NYU’s global network, including New York and Shanghai campuses, to support joint initiatives and business development efforts. Contribute to cross-campus programs that enhance market reach and revenue generation

Internal Advocacy & Reporting

• Serve as a liaison between external partners and internal stakeholders, including faculty and curriculum teams, to ensure alignment on program design and delivery. Support the development of tailored program offerings by translating client requirements into actionable plans

Revenue Tracking & Strategy

• Monitor revenue performance, enrollment trends, and market dynamics. Adjust business development and outreach strategies to align with performance targets and evolving market needs across in-person and online offerings.

Required Education

• Bachelor's Degree in Business Administration, International Relations, Marketing, or a related field.

Required Experience

• 5+ years of experience in business development, corporate relations, or partnership management, preferably within a higher education or professional training context.
  Proven track record in B2B sales or partnership management
• Advanced negotiation and contract management skills
• Strong understanding of the UAE business landscape and government procurement processes
• Exceptional communication skills (English is required)
• Ability to manage complex, multi-stakeholder projects across different time zones

Preferred Education

• Master's Degree (MBA or MPA) or an advanced degree in Higher Education Administration
• Certified Business Development Professional (CBDP), Project Management Professional (PMP), or certifications in Strategic Account Management.

Preferred Experience

• Fluency in Arabic (written and spoken) to facilitate high-level ministry relations
• Familiarity with Executive Education CRM systems (e.g., Salesforce)
• Deep knowledge of "Stern at NYUAD" specific program offerings and value propositions

NYU Abu Dhabi is a degree-granting research university with a fully integrated liberal arts and science undergraduate program in the Arts, Sciences, Social Sciences, Humanities, and Engineering. NYU Abu Dhabi, NYU New York, and NYU Shanghai, form the backbone of NYU’s global network university, an interconnected network of portal campuses and academic centers across six continents that enable seamless international mobility of students and faculty in their pursuit of academic and scholarly activity. This global university represents a transformative shift in higher education, one in which the intellectual and creative endeavors of academia are shaped and examined through an international and multicultural perspective. As a major intellectual hub at the crossroads of the Arab world, NYUAD serves as a center for scholarly thought, advanced research, knowledge creation, and sharing, through its academic, research, and creative activities.