UAE Nationals are encouraged to apply
New York University Abu Dhabi (NYUAD) seeks to appoint Employee Relations Manager reporting to the Director, Employee Relations.
The Employee Relations Manager will assist and support the team in managing the Employee Relations portfolio at NYUAD. This role will be required to maintain and promote a positive work environment, foster employee engagement, promote and ensure fair and equitable treatment of all employees, and to minimize potential liability for the University thereby minimizing/eliminating workplace impediments and problems.
The Employee Relations Manager will support the Director of Employee Relations in shaping the strategic direction of the Employee Relations Department. The role will also assist in the management and resolution of Ad Hoc HR queries & issues working in collaboration with various HR teams (Subject Matter Experts “SME”) to facilitate the interface between HR and employees. The role will balance the time between projects and crisis-response, proactively partnering with leadership, HR Business Partners and HR teams to create and sustain positive employee relations programs and best practices. The role will also work reactively on critical employee relations issues as they arise that are highly sensitive and confidential, and typically can only be successfully completed with limited time.
- Manage grievances and concerns by evaluating claims and gathering required information, facilitating discussions and finalizing concerns/claims by either informal or formal resolution. Ensure compliance with policies, contractual provisions, and consistent practices, and provide direction throughout grievance process to all relevant parties. Engage in negotiations and interpret and uphold policies and contract provisions. Maintain employee relations case documentation, information regarding grievances, etc
- Provide weekly updates to the Director of Employee Relations and prioritize work accordingly
- Manage and conduct investigations of employee misconduct and other inappropriate workplace behavior and policy violations. Produce quality oral and written work presenting matters clearly and concisely and provide a clear message to ensure understanding of the findings and to make suggestions for corrective actions
- Provide Employee Relations Advisory services and counsel to managers and employees on performance management, conflict resolution, reorganizations, progressive discipline, formal grievance procedure/ mechanism and other employment matters. Counsel supervisors and employees on preventing and resolving routine to increasingly complex employee relations matters; mediate disputes; prepare related documentation
- Participate in developing and delivering employee relations training programs including new employee orientation. Provide advice, counsel and support for management and HRBPs on appropriately handling employee relations concerns whilst ensuring compliance with relevant policies; participate in developing and delivering workshops for supervisors and employees on ER matters
- Manage NYUAD’s disciplinary process to ensure adherence to University policies and legal requirements. Guide and counsel supervisors and HRBPs in handling disciplinary matters and investigations; prepare recommendations on appropriate follow up action. Coordinate University’s efforts in any mediation and litigation matters related to employees matters. Partner with legal counsel as needed
- Manage, initiate and facilitate to completion the separation process for leavers of various types. Work with employees, supervisors, HRBPS’s and various administrative units internal and external to HR to ensure the separation process is completed effectively
- Conduct exit interviews and analyze data and trends to develop ways to improve employee retention and engagement. Monitor current trends and assist with improving/introducing employee relations policies and best practices as appropriate
- Track completion of Probationary Reviews and monitor any issues requiring follow up measures. Report on the process by preparing metrics. Evaluate individual reports and expedite necessary actions to resolve issues and track results for a timely resolution
- Ensure compliance regarding time-sensitive matters, (e.g. not satisfactorily completing probationary review, separation process, final payments, etc.)
- Provide advice, counsel and support to managers, HRBPs and employees on reorganizations & restructures. Manage, initiate and facilitate to completion roles that have been identified as redundant. Partner with employees, HRBP’s, supervisors and various administrative units internal and external to HR to ensure the Redundancy process is completed effectively. Develop and implement separation proposals, communication strategies and hold redundancy meetings with employees
- Prepare case files for claims made with the Ministry of of Human Resources and Emirtization Labour (“MOHRE”), working with various entities within the University including the General Council, Government relations and Immigration
- Attend cases at the MOHRE on behalf of the University. Ensure all ER cases are managed in compliance with UAE Labour Law
Monitor current best practices in employee relations as appropriate. Review current polices and introduce employee relations policies, procedures and toolkits that reflect best practice to sustain positive employee relations. Partner with HR teams in developing new policies and procedures that contain employee relations matter
UAE Nationals are encouraged to apply
New York University Abu Dhabi (NYUAD) seeks to appoint a Manager, Career Development Center Administration reporting to the Director, Career Development Center.
The Manager, Career Development Center Administration will operationally manage the services of the office. Their primary role is to provide administrative/clerical support, administrate technology infrastructure of the office, ensure staff coverage, execute and manage the office’s Global Career Peer (student peer advisor) program and lead the logistics of the CDC’s large-scale events. The Manager, Career Development Center Administration will be distinguished by his/her intelligence, flexibility, good judgment, enthusiasm, systems thinking, and contribution to the success of all aspects of NYU Abu Dhabi. The Manager, Career Development Center Administration will provide a broad range of support to the Career Development Center (CDC).
- Provide comprehensive executive-level support to the Assistant Dean and Director of the Career Development Center including, calendar and schedule management, monitoring and ensuring follow-up correspondence, and assists the Director in tracking costs, expenses and budgets of the department
- Lead logistics for a series of large scale events, including booking locations, arranging caterers, tracking responses, etc. This includes high profile events, external facing events, as well as internal focused events
- Identify appropriate vendors for supplies, resources and services; Negotiate rates and manage shipments/services rendered
- Prepare and track business reimbursements; Enter purchase requisitions into the institution’s electronic procurement system
- Ensure operations through staff coverage, and execute ongoing touchpoints with staff to ensure operational needs are met
- Interface with facilities as needed for space-related concerns, changes, and efficiencies
- Arrange travel and hotel accommodation for staff as needed
- Serve as a front-facing member of the CDC team, meeting and greeting students, faculty and staff, and external guests and fielding general questions
- Support the team administratively by answering the phone, sorting mail, photocopying and preparing materials for meetings and presentations
- Provide logistical arrangements for internal and external meetings (in-person, hybrid, and virtual)
- Support employer and external visitors’ related needs
- Oversee online file storage; Ensure efficient archiving and organization of team files/documentation
- Serve as the primary administrator for Handshake platform and regularly attend monthly meetings with administrators from NYU New York and NYU Shanghai to address issues and updates.
- Hire, train and supervise/mentor a team of ±10 student staff (Global Career Peers), who serve as peer advisors, facilitators, and administrative support.
- Oversee the Graduate School Expense process and Interview Travel Grant process
- Design and implement organization systems and processes to improve office functioning and service delivery
- Coordinate the onboarding and offboarding of team members in collaboration with line manager
UAE Nationals are encouraged to apply
New York University Abu Dhabi (NYUAD) seeks to appoint a Physical & Health Education Administrative coordinator reporting to the Physical Education Holistic Learning and Development Manager.
New York University Abu Dhabi (NYUAD) is a central part of NYUAD’s global network, marked by a uniquely international student population (100+ nationalities); a rigorous, liberal arts and science academic program; and a location at the crossroads of the Arab world. We are a highly diverse community that shapes and examines issues of common humanity through multicultural perspectives; recognizes that the breadth of an education here extends far beyond the classroom and the campus; sees students themselves as educators; and recognizes that true engagement with the breadth of our diversity requires curiosity, humility, and engagement with contrasting views and values.
NYUAD’s Division of Student Affairs focuses on the out-of-classroom student experience, cultivating belonging, catalyzing development, and fostering engagement for a campus community of 1800+ students. The division brings together multiple functional areas – including cultural engagement, spiritual life, student engagement, community outreach, career development, athletics, residential education, health, wellness and more – to provide students with the structure, resources, and support to maximize their educational experience and reach their full potential.
We look for inclusive leaders that nurture collaboration and pursue diversity in people, thought and perspective. They model candor, transparency, vulnerability, and good judgment. They are willing to receive feedback, accept ambiguity, take risks, acknowledge mistakes, and engage in conflict constructively. We want culture setters and strategic thinkers, who actively seek to align processes and programs with our values and institutional context. We seek those who are able to empower, inspire and motivate others to do and to be their best. Cultural humility undergirds our work, so our leaders need to be able to engage in the process of self-reflection and self-critique to both learn about others and to examine their own beliefs and cultural identities.
NYU Abu Dhabi’s Department of Athletics, positively impacts student wellbeing through the delivery of intercollegiate sports, recreational and intramural sporting and fitness opportunities along with a holistic Physical & Health Education program. These programs are also community developing and thrive through building relationships that foster a lifelong commitment to physical and intellectual well-being. By providing innovative programming that encourages collaboration, enhances the educational experience, creates overall balance and develops character in the pursuit of excellence, the Department promotes and complements the University’s liberal arts mission.
Physical & Health Education (PHE) at New York University Abu Dhabi is a mandatory requirement of all students, with successful completion of two courses across the 4 years of study, required in order to graduate. PHE is within the Department of Athletics which is within the Student Affairs division and is delivered by a combination of NYUAD Student Affairs staff and externally hired instructors.
The Physical & Health Education Coordinator will report into the Manager of Physical & Health Education and will provide assistance and coordination through the provision of a broad range of administrative tasks and clerical support enabling the achievement of the teams, departments and divisions missions and visions.
The Coordinator will provide support in a variety of capacities, including but not limited to supporting: the scheduling processes, data collection and analysis, budgetary tracking and vendor payments, stakeholder communications, logistics coordination, resource development, social media and the use of learning management systems and other scheduling and booking softwares key to the teams functions. The post holder will also be required to contribute to the delivery of PHE classes throughout the academic year.
On occasion the coordinator will be required to support the functions of the broader Department of Athletics team and perhaps the Student Affairs division also. The position may require evening and weekends commitments during the academic year.
The duties of this role may at times involve being exposed to data that may be sensitive in nature and require confidentiality.
- Administrative duties: Include but not limited to, supporting learning management system and other utilized software functionality, general communications with instructors and students, organizing travel logistics, coordinating feedback mechanisms, supporting training development and delivery and providing general administrative support that ensures smooth operations, maintains records and materials accurately according to relevant policies and processes
- Physical and Health Education class delivery; The delivery of a minimum two classes per academic year. This includes instructed course development; alignment with learning objectives, resource development and learning management system updates
- Scheduling and Operational functions; Support the development of Physical and Health Education schedules, manage the instructor schedule, schedule training dates, organizing student course registration (including waitlists and withdrawal requests) and booking of classrooms and studios
- Data analysis and reporting; Using new and existing data sources, conduct data analysis in order to create comprehensive reports and presentations demonstrating the areas significant impact which can also be used to guide future work, generate opportunity for future collaborations and can be shared with stakeholders. The post holder will also collate student course feedback
- Finance; Day to day budget tracking, vendor management and payment.
- Promotions and communications; The position will support the generation of promotional materials and class resources including posters, infographics, videos and presentations
- Additional Responsibilities; The Coordinator will also serve as an active contributor to University and Student Affairs Division-wide programs, including admissions events, new student orientation, student leadership training, athletic programs, and more. This role may require regular evening and/or weekend activities throughout the academic year
UAE Nationals are encouraged to apply
New York University Abu Dhabi (NYUAD) seeks to appoint a Chief Compliance Officer.
The Chief Compliance Officer is responsible for managing the NYUAD Compliance Program with oversight by the NYUAD Associate Vice Chancellor/Chief Counsel, Legal and Compliance. The NYUAD Compliance Program is aligned with the Global Compliance Program at New York University in New York City, New York, USA, (NYU), as established by the NYU Audit and Compliance Committee of the Board of Trustees, and is under the direction of the Global Chief Compliance Officer who reports to NYU’s Senior Vice President, General Counsel and University Secretary. The NYUAD Compliance Program generally consists of compliance risk management compliance monitoring; managing NYUAD’s policy development and revision process (the “policy lifecycle”); providing updates on relevant and emerging compliance matters, and continuous improvement of the quality of compliance and policy lifecycle activities.
The Chief Compliance Officer works closely with persons at NYUAD and NYU, who administer, legal, compliance and policy matters; financial matters; audits; risk management and insurance; human resources and labor matters; student affairs; research security, research compliance and research misconduct; export controls and trade compliance; anti-corruption; conflict of interest and conflict of commitment; data governance, privacy and protection; and information security. The Chief Compliance Officer helps support senior leadership and other NYUAD stakeholders to understand and comply with applicable laws and regulations and NYUAD and NYU policies with an approach that fosters a culture of self-compliance (honesty, integrity, transparency, accepting mistakes, sincerity and loyalty), leading to organizational compliance. The Chief Compliance Officer will prepare reports that will be submitted to the 3rd party compliance monitor and the NYU Board of Trustees and their various committees.
Specific areas of responsibilities and accountabilities of the NYUAD Chief Compliance Officer include:
- Leadership of the NYUAD Office of Compliance
- Driving a compliance culture, innovation and the use of technology
- Compliance planning, monitoring and training
- Management of the NYUAD policy lifecycle
- Conducting investigations
- Committee, working group and task force participation
- Ensuring appropriate alignment with NYU’s global compliance activities and programs
The position is located in Abu Dhabi, UAE and will require periodic travel to NYU.
Leadership of the NYUAD Office of Compliance
- Serve as focal point and trusted advisor for all NYUAD compliance activities
- Communicates regularly with the NYUAD Associate Vice Chancellor/Chief Counsel, Legal and Compliance on all compliance matters at NYUAD and any identified or emerging risks, compliance initiatives and concerns of NYU
- Direct the daily operations of the department, ensuring compliance with NYUAD, NYU global compliance policies and UAE laws and regulations applicable to NYUAD
- Manage all the NYUAD Office of Compliance staff, including hiring, termination, performance management, training and professional development, work allocation, and problem resolution
- Participate and support the Compliance team’s participation in continuing education programs and professional growth and knowledge in relevant compliance, policy and risk management areas
- Define compliance accountability goals, objectives and defined targets and report periodically on the status of NYUAD compliance risks, mitigations and resolutions; compliance monitoring and training activities; and the degree to which compliance accountability goals, objectives and defined targets are achieved
- Regularly review the compliance program and recommend appropriate revisions and modifications
- Ensure that the internal controls are capable of preventing and detecting significant instances or patterns of illegal, unethical, or improper conduct by NYUAD community members, including suppliers
- Prepare and present periodic and annual reports on the compliance program
- Develop, maintain and manage transparent, credible and accountable relationships with NYUAD and NYU subject matter experts, including but not limited to, those in the NYU Global Compliance Office and in the NYUAD and NYU General Counsel offices, Provost offices, and Research offices, and the departments of Risk Management and Insurance, Human Resources, Finance, Procurement, Internal Audit, Campus/Public Safety, Environment, Health and Safety (EHS), IT, Social Responsibility, Development; Student Affairs; and the independent 3rd party compliance monitor
- Develop the Compliance Office’s budget, in collaboration with the Budget Office; manage the expenditure of funds on a quarterly basis to ensure alignment with defined fiscal targets; and coordinate with the Budget Office to provide justification for key variances from initial budget
- Act as the Compliance Business Continuity (BC) Owner and participate in BC relevant meetings. To ensure that the Compliance BC program activities are reviewed, completed and up to date and that all staff are aware of the departmental BC Plan. Also, act as a point of escalation for the Continuity of Operation
Driving a Compliance Culture, Innovation and the Use of Technology
- Advocate and implement senior leadership’s mission, vision, core values, and strategy for the future of NYUAD and its strategic innovations for long-term growth and sustainability
- Promote a compliance culture at NYUAD so that NYUAD employees are knowledgeable, with the necessary tools, to be empowered to be able to assess their own roles and work-related risks, mitigate them, and make informed decisions
- Foster effective relevant compliance-related communication using, for example, face-to-face discussions; a summary of key takeaways and talking points; a compliance manual; short mobile messages; videos, animated cartoon scripts, newsletters, and/or clippings; integration and harmonization with existing and evolving organizational structures
- Identify and, work with NYUAD IT or 3rd party suppliers to design and implement appropriate digital technologies, dashboards and other tools that (1) proactively integrate compliance into all NYUAD activities; (2) facilitate the collection and analysis of compliance-related data for leadership decision-making; (3) map regulatory and NYUAD and NYU policy requirements to organizational activities in order to verify the extent to which NYUAD is compliant with them; and (4) keep the Office of Compliance team members continuously up-to-date on US and UAE laws, regulations, rules, and standards that have impact on the NYUAD’s compliance requirements
- Identify opportunities at the early stages of NYUAD projects and initiatives for proactive organizational compliance
Compliance Planning, Monitoring and Training
- Develop an annual compliance plan, in coordination with the Associate Vice Chancellor/Chief Counsel, Legal and Compliance, Global Chief Compliance Officer and various key stakeholders to align with organizational compliance strategy and priorities
- Scan the risk landscape and take preemptive steps to act accordingly on identified and emerging risks while at the same time, embrace some calculated risks, in consultation with the Associate Vice Chancellor/Chief Legal and Compliance Officer and key stakeholders, utilizing best practices for risk analyses (e.g., risk-based dashboarding)
- Revise existing compliance plans to incorporate any changes in laws and regulations, NYUAD and/or NYU policies, organizational compliance strategy and priorities, or any other reasons identified by NYUAD
- Comply with laws, regulations and policies without negatively affecting the NYUAD’s operations and assess potential solutions to ensure appropriate measures are in place to monitor compliance.
- Conduct regular and periodic compliance monitoring activities in priority compliance risk areas, including without limitation, labor compliance, the Supplier Code of Conduct, research security, compliance, and misconduct; data protection, privacy and information security; export controls and trade law compliance, EHS compliance
- Lead discussions with the compliance and legal teams to ensure synergistic monitoring of the implementation of the compliance plans and compliance risk mitigation plans and are working together, effectively and efficiently, to accomplish annual accountability targets
- Conduct regular periodic compliance reviews, interviews, site visits, desk audits, and inspections to ensure suppliers that are doing business with NYUAD adhere to labor regulations and NYUAD’s policies and standards that are applicable to its suppliers and to the contractual requirements of the Supplier Code of Conduct and other compliance obligations under each of their contracts
- Evaluate compliance reviews and develop workable and effective solutions to counter any compliance issues identified, including recommending compliance risk mitigation and corrective action plans
- Ensure the Compliance team’s collaboration with the Procurement Department to ensure suppliers’ obligations to undertake and warrant compliance with the Supplier Code of Conduct and applicable labor, data protection, information security, export controls, anti-corruption, EHS, and business continuity laws, regulations and NYUAD policies are integrated into RFPs and contractual documents
- Collaborate with the Provost’s Office to mutually ensure faculty and researchers’ compliance with regulations and NYUAD and NYU’s policies, including without limitation, on research compliance, security (i.e., USA’s NSPM-33, foreign influence over research funding), and misconduct
- Develop and conduct risk assessments with NYUAD’s Enterprise Risk Management Department, in collaboration with NYU’s Enterprise Risk Management Department
- Identify and evaluate potential and emerging compliance issues, and ensure there are mitigation activities to reduce any risks and the impact on NYU’s/NYUAD’s reputation
- Position NYUAD to assure that all NYUAD departments are implementing the NYUAD compliance program by providing leading practices and sound guidance, advice, and training to NYUAD community and training (e.g., compliance roadshows, clinics, workshops, a helpdesk, and online training modules) on relevant laws, rules, and regulations; and NYUAD policies, and compliance standards, including but not limited to, on conflicts of interest and conflicts of commitment, labor, data protection and privacy, potential foreign influence, protection of minors, and the Supplier Code of Conduct
- Train suppliers in NYUAD labor standards and contractual requirements at the RFP, pre- and post-award contract stages
- Work with NYUAD Research on regulatory research compliance issues to resolve them expeditiously and to preserve NYUAD’s reputation
Management of the NYUAD Policy Lifecycle
- Serve as a primary point-of-contact regarding NYUAD’s policy development and periodical revision process, including the formulation, review, publication, and implementation of NYUAD policies and procedures
- Manage the assessment of existing policies to determine which ones are (1) specific to NYUAD and (2) NYU policies that cover NYUAD and determine currency and relevancy and eliminate overlap and conflicts
- Advise on the possible interaction between proposed policies with other existing NYUAD and NYU policies
- Ensure that the Compliance team members involve the appropriate key stakeholders and collect feedback on proposed policy revisions.
- Chairing or co-chairing policy committees, as designated by the Associate Vice Chancellor/Chief Counsel, Legal and Compliance
- Research and analyze policy concepts, complex policy issues, possible legal implications, the impact of proposed policies and policy revisions on key areas of NYUAD, and report on them
- Draft and/or oversee the development of policy drafts for review and approval; coordinates submission of policies to the appropriate administrators for review and approval.
- Communicate policy changes and revisions to the campus community
- Ensure that appropriate records are maintained within the policy library
- Ensure that policies are reviewed and revised on a schedule and that they are published in a timely manner and in a format that is user-friendly, consistent, and compliant with NYUAD publication and branding requirements
- In consultation with the Associate Vice Chancellor/Chief Counsel, Legal and Compliance or, as appropriate, the Global Chief Compliance Officer,, oversee internal investigations of allegations of non-compliance and manage the communications with all involved parties until the matter is closed
- Direct the review, investigation of, and reporting on, complaints made to the University’s Anonymous Reporting Line (i.e., whistleblowing)
- Collaborate with NYU and NYUAD departments, as appropriate, based on the nature and ramifications of each complaint, including the NYUAD Office of General Counsel, Office of Equal Opportunity, Chief Human Resources Officer, Office of Internal Audit and Enterprise Risk Management, Chief Administrative and Business Office, and similar offices at NYU as well as the NYU Global Compliance Office
- Recommend appropriate actions that should be taken by NYUAD towards closure of each matter
Committee, Working Group and Task Force Participation
- Chair and convene and/or participate on various NYUAD committees, as designated by the Associate Vice Chancellor/Chief Counsel, Legal and Compliance, on a regular, periodic basis, or provide compliance advice and policy guidance. including without limitation, the NYUAD Compliance and Risk Management Officers Working Group (“NYUAD Compliance and Risk Committee”), the Health and Safety Committee, the Procurement Committee, the Labor Compliance Working Group, the Faculty Advisory Committee on Labor and Social Responsibility (FACLSR)
- Participate in NYU compliance-related committees, as designated by the Associate Vice Chancellor/Chief Counsel, Legal and Compliance, such as, the NYU Compliance and Risk Officers Working Group; the Global Compliance Officers Task Force; the Global Export Control and Trade Law Compliance Working Group
UAE Nationals are encouraged to apply
New York University Abu Dhabi (NYUAD) seeks to appoint Audience and Events Services Manager reporting to the Director of Business Operations, Arts Center.
Audience and Events Services Manager will report to the Director of Business Operations and will utilize excellent managerial, coordination and administrative skills to support the delivery of the audience and event services to include front of house; guest services; event setup and box office services for The Arts Center.
The candidate will have the interpersonal acumen to serve as the public face of the venue for all visitors to The Arts Center as well as the logistical know how, working with the Director of Business Operations, to oversee the efficient management of the multiple performance venues, the lobby, seating areas, and other public spaces. The candidate will also coordinate the running of the box office, ticket sales/distribution and customer service aspects of The Arts Center.
As part of delivery of front of house services, the candidate will be responsible for managing ushers, support staff and volunteers. The candidate will be the primary manager to address customer services inquiries and complaints and should have the cultural versatility to relate to audiences of diverse cultural and generational backgrounds, and should be able to quickly and sensitively resolve audience concerns.
The role will also support the delivery and operation of the box office service from start to finish using the online box office system, including setting up events in the system, managing venue capacity, holds, allocating tickets through to ‘on sale’ via various websites and distribution/scanning for the performances.
This role will be key in working with the Director of Business Operations to develop and implement customer service strategies, process and service standards. The role will also help with reporting and data to other units within The Arts Center and NYUAD relating to audience attendance and feedback.
- Manage the delivery of a first-class experience for all Arts Center visitors, patrons, students, and audience members
- Manage the services team to deliver a welcoming, courteous, helpful, and efficient service to all members of the public, students, and faculty
- Manage logistical aspects of front of house operations including all general needs related to the lobby, seating areas, and other public assembly areas. Oversee and manage in-house promotional displays, brochures, and posters for upcoming events
- Manage box office and its staff, and ensuring they are appropriately trained in all aspects of customer service, FOH operations, Box Office and cash reconciliation. Administer and continuously refine processes for the box office system, sales, finance, reporting and evaluation of sales/issuance and system
- Lead, manage, provide relevant training, and manage the schedule of contract staff, volunteers and student ushers
- Use strong leadership techniques to engage, motivate, inspire and build rapport with FOH staff. And manage staff retention
- Design and deliver frequent training and team building activities for FOH and Box Office team
- Manage and implement efficient customer service processes to enable the FOH team to effectively assist patrons and defuse angry or unruly audience members, and address any crises as they arise in a professional manner
- Manage the Box Office Staff to ensure that event guest lists are accommodated appropriately
- Liaise with artists, production team and producers to understand audience seating and movement requirements for each performance
- Liaise with Production team to ensure smooth running of the performances
- Manage and assist with event hospitality requests through working with our partners ADNH, various external vendors and oversee receptions with high profile guests
- Manage nightly Front of House reports including house counts, deposits, lost and found, and patron feedback
- As well as being responsible for ticket sales, be responsible for the sales of other products and services, such as memberships, merchandise, or refreshments, including pre-performance meals
- Manage, create and distribute performance-related information to audiences before, during and after an event
- Create and deliver venue activations to enhance audience engagement
- Manage logistical needs related to the lobby, seating areas, and other public assembly areas. Oversee in-house promotional displays, brochures, audience advisories, house policies and posters for upcoming events
- Ensure the safety of visitors, volunteers, and staff through the proper implementation and enforcement of EHS, security and emergency procedures, in coordination with Campus Safety
- Support event administration planning and execution
- Provide frequent FOH and Box Office cost and expenses reports to Director of Business Operations
- Have visibility of the FOH and Box Office budget
- Support and develop the delivery of audience products and services
- Offer consultation to internal and external stakeholders on audience and event operations
- Create and execute FOH and Box Office processes for digital/online programming
- Oversee audience engagement during online and in person events
- Manage and update the organization’s CMS web management system
- Oversee and work all events that require FOH and Box Office Services
- Provide support for and work in collaboration with The Institute, Art Gallery and other Vice Provost business units to manage and execute departmental audience and event services for general operational, programming activities, events and initiatives, as required
- Other duties as assigned
- Shift work, weekends and evenings are required
UAE Nationals are encouraged to apply
New York University Abu Dhabi (NYUAD) seeks to appoint a Senior Grants Administrator, reporting to the Manager, Research Administration.
This position is a key member of the university’s research operations reporting to the Manager, Post Award Administration. This position will provide oversight and support on all post award operations pertaining to the academic divisions, Research Institute, research infrastructure, external grants and other programs. The position is primarily responsible for central- and project-level financial administration of internal research funds awarded to faculty members, Research Institute center grants, and larger core research infrastructure programs, as well as external grants, ensuring grant expenditures are properly managed and reported to PIs, NYUAD leadership, and the Dean; and providing the point of contact for PIs, research support staff, and department managers. This position will also collaborate with the NYUAD Finance and Budget Office, NYU Office of Sponsored Programs and Sponsored Program Accounting to ensure compliance with established guidelines and best practices. Additionally, this position will have a supervisory role to mentor one grants administrator to support the Post Award Administration Office in budget planning, grant accounting, financial reporting, and compliance for the University’s post-award research operations.
The office is responsible for the post-award financial administration of research and creative projects at NYUAD; this includes internal research funds as well as external grants and contracts. The overall goal of this office is to facilitate the day-to-day management of research funding for faculty members and researchers, thereby optimizing scholarly productivity. The office is also responsible for the establishment and communication of effective sponsored program administration policies, procedures and systems.
Research Budget Development and Forecasting
- Working under the leadership of the Manager, Post Award Research Administration, plan and develop the annual research budget and expense projections for the division of Engineering, Research Institute and related programs. Prepare budget presentation and reports for NYUAD leadership and the Deans.
Assist the internal NYUAD research funding process as per established guidelines and best practices; Participate in developing annual and multi-year grant budgets for new faculty research awards, center grants including funding renewals, etc.
- Facilitate any administrative and financial changes to grants, conduct variance analysis, and review monthly expenditures in comparison to approved budgets and resolve budget errors.
Prepare monthly, quarterly and annual budget reports/dashboards for the Provost, NYUAD Leadership, sponsors, and the academic deans
Administer the financial analysis and budget reporting for relevant internal stakeholders
Work in partnership with the Finance & Budget Office to ensure accuracy and compliance of the research financial deliverables
Post Award Research Administration
- Oversee the post award administration of NYUAD’s research portfolio including all faculty research programs, center grants, start-up funds, Provostial Research Enhancement Funds, ER Cost sharing and other competitive grants
- Serve as the team lead for external sponsored research grants and sponsored research reporting – oversee all post award functions pertaining to sponsored research including but not limited to invoicing, timely internal/external report delivery (PI, project, sponsor, leadership) & progress reports, ROC report, award compliance, revenue reconciliation, award close out, etc.
- Collaborate with the pre-award team and the Office of Research in the budget proposal development reviews, NCE, rollover, etc. for current and new grants including centers, REFs, etc. as per established guidelines (e.g. RRC)
- Collaborate regularly with the Pre-Award team, OSP and SPA for seamless execution of external sponsored research grants and contracts; Prepare annual and final project financial reports and complete the close-out process
- Liaise with NYU SPA and external grant sponsors for carryforwards, NCEs, submission of financial reports, and close out processes
- Provide support and advice on all post-award research administration matters to divisions/departments by conducting regular meetings
- Collaborate with partners in the Office of Academic Appointments and Budget Office to maintain accurate deliverables pertaining to faculty hiring and research awards
- Use of the Grants Management system (Cayuse) and all financial systems (FAME, Project Costing, UDW+, BIA, CF authorization, Cayuse, etc.) and updating research accounts based on new awards/contracts/renewals/budget modifications:
- Assist in new grant set up & related tasks to make funds accessible to faculty/PIs in a proactive manner
- Monitor project expenditures for all research grants i.e. Faculty research, Research Infrastructure, Research Institute, external grants, infrastructure programs, etc.
- Assist in processing AHRFs & WD positions in coordination with the Office of Academic Appointments in a timely manner
- Review & process external engagement submissions
- Assist in processing summer salary in coordination with Office of Academic Appointments for Research Institute, Faculty Research, and External Grants
- Assist in processing PPTP & other student research support payments on faculty grants
- Assist faculty in Cayuse proposal submissions, prepare financial analyses, research award letter drafts and support seamless award letter approvals for faculty research funds
- Assist in reviewing and processing expense reimbursements and other routine tasks
- Resolve any accounting and reconciliation discrepancies regarding variances in projections, actuals, and budgets of all projects
- Assist in providing monthly reports to project PIs and management as required.
- Complete annual expense review for research grants as per the audit framework
- Interact regularly with and provides high quality customer service to faculty members conducting sponsored research; work closely with department leadership and PIs to assess their future direction and immediate concerns
- Maintain effective post-award records, reporting sponsored program expenditures, and the establishment of an efficient post-award infrastructure ensuring compliance with local, federal, University and sponsor requirements
- Educate/train the division administrators and faculty on post award administration policies and processes
- Perform any on-going reporting, analytical projects, and related administrative tasks on an ad-hoc basis supporting the department
- Routinely meet and alert the Manager to issues surrounding post award administration for the assigned areas of responsibility
Post award Process Improvements
- Contribute in developing research administration and expenditure policies which enable flexibility and productivity while ensuring necessary controls
- Support the enhancement of the electronic systems needs for the NYUAD post award operations. This includes Cayuse, FAME, Oracle budgeting reporting tool, Tableau, etc.
- Participate in the development of research-related policies, and reviews of the University financial-related policies that affect research
UAE Nationals are encouraged to apply
New York University Abu Dhabi (NYUAD) seeks to appoint a Digital Marketing Assistant reporting to the Head of Center for Genomics and Systems Biology (CGSB) Administration & Outreach.
The Digital Marketing Assistant will contribute to existing marketing programs while developing new initiatives aligned with the center and its goals. The Digital Marketing Assistant is responsible for creating graphics including illustrations, logos, layouts, photos, and videos. The candidate will assist in content creation for CGSB social media and promotional materials in Arabic and English and is expected to handle various tasks, including print advertising, website updating and other projects.
- Design graphic elements such as logos, digital ads, print ads, etc., as needed.
- Measure and report performance of all digital marketing campaigns, and assess against goals.
- Shoot and edit videos, write scripts and help with larger projects.
- Create visual assets including but is not limited to prints, social channels, emails, websites, digital ads/promo, and data visualization.
- Take photos and videos as needed for print and digital use.
- Design and execute various web-based projects, from mockup to implementation.
- Design graphic elements such as logos, digital ads, print ads, etc., as needed.
- Measure and report performance of all digital marketing campaigns, and assess against goals.
- Assist with daily social media posts with captions in both English and Arabic.
- Create original content, collect and reformat content for different delivery platforms in Arabic and English.
- Assist in the Center’s outreach activities and Events, such as the annual CGSB Conference, Fikret Science Café, and other seminars and workshops.
- Collaborate with co-workers and vendor partners as needed.
- Adhere to a digital marketing budget.
- Prepare agendas for meetings, and distribute meeting minutes promptly for outreach activities.
- Keeping and maintain the center electronic content, including photographs, videos, and podcasts.
- Perform other related duties as needed
UAE Nationals are encouraged to apply
New York University Abu Dhabi (NYUAD) seeks to appoint an Residential Operations Coordinator reporting to the Senior Residential Operations Manager.
The Residential Operations Coordinator (ROC) is responsible for managing undergraduate student housing operations and assignment processes for all undergraduate residential halls. As a member of the residential operations team, this live-in position’s responsibilities integrate operational logistics and opportunities for frequent and meaningful interactions with students in a variety of settings. This includes promoting accessibility by meeting with student groups to address inquiries related to housing assignments, billing concerns, facilities requests; providing insight for undergraduate residential occupancy projections, room change processes, check-in/opening day for returning and visiting students, room key management, policies, and procedures; assessing student trends and housing needs in the residence halls. The ROC is also engaged in community development and leadership initiatives with Resident Assistants, Cultural Advisors, the professional staff team, and Faculty Fellows in Residence. The ROC serves on a 12-month on-call duty rotation and has some evening and weekend responsibilities.
- Serve as a member of two residential leadership teams
- Ensure that the undergraduate campus residents of the residential buildings (including students, Resident Assistants, Faculty Fellow In Residence, and Student Life professional staff) have an operating knowledge of the procedures, policies, and practices essential to the effective functioning of the residence hall
- Monitor and assess student trends in the residential buildings to develop proactive solutions, best practices in order to enhance student satisfaction
- In conjunction with the Residential Experience Coordinator (REC), communicate and explain community standards, university procedures, and regulations to residents
- Plan and execute the residential opening and closing procedures
- Maintain accurate data for early arrival/late stay students, student staff housing, required room cleanings, etc.
- Maintain and distribute datasets and rosters to staff and offices as needed
- Manage mass communications regarding information relevant to all residential Students
- Strategize and execute communication plans regarding processes including, but not limited to, housing application, check-in, check out, term transitions, and room selection
- Recruit and supervise Operations Interns during the Fall, Spring, and Summer Terms
- Serve at the residential operations desk in the student affairs office
- Develop communication and marketing plans to educate students about housing operations processes, timelines, and expectations; this includes utilizing social media platforms
- Assess and determine required occupancy needs in alignment with room inventory and enrollment reports from NYUAD university offices and government partners
- Coordinate with facilities regarding room occupancy, maintenance checks, room inventory, upkeep, and inspection
- Meet periodically with Facilities to ensure adequate communication about anticipated Planned Preventative Maintenance (PPM) procedures, and other ongoing projects
- Respond to inquiries regarding housing assignment processes, room assignments, arrival/departure procedures, and special requests
- Administer necessary room changes and coordinate the Bed4Bed Exchange program
- Ensures requests for information are answered efficiently and accurately
- Coordinate housing assignment needs for new students, continuing students, visiting students, and various other program groups in conjunction with Senior
- Collaborate with Public Safety to update student NYU ID access for the residential buildings and maintain accurate building rosters
- Liaise with NYUAD Housing about staff and FFIR apartment transitions and Inventory
- Administer the housing database and maintain accurate student records
- Provide assessment and reporting when necessary
- Update and oversee the housing application process through StarRez web software
- Assess and review housing fines with regard to late application fines, cancellation fees, and other applicable fines or fees that are submitted through StarRez
- Communicate and work with NYU Bursar and Student Finance to assess housing charges to student accounts through StarRez
- Manage the room assignment and selection processes including marketing campaigns, facilitating informational sessions, tabling, and accessibility for Google chats during the housing selection process
- Complete day-to-day tasks associated with housing assignments and billing including data entry and processing for room changes, new assignments, cancellations/termination, and billing reconciliation
- Work with various database systems such as StarRez & University Data
- Facilitate the room inventory and condition processes for the residential buildings ensuring staff and students understand their responsibility with regards to documentation and damages
- Input and report room damages in StarRez
- Work with the Office of Residential Life and Housing Services (New York Campus) to update and maintain various web applications such as the Room Inventory and Condition Reporting form
- Work with Facilities to record and administer housing damage billing
- Compile information, track completion, and initiate notifications to students related to damage billing processes following term or program closings. Enter billing charges as needed in StarRez. Communicate and answer questions related to damage billing and appeals
- Develop informal mentoring and counseling relationships with students
- Serve as a resource for students through the engagement of critical conversations when addressing student behavior and providing necessary referrals to assist students in making educated decisions
- Specifically, respond to conduct violations in relation to housing operations administrative violations such as unauthorized room changes, damage to rooms/furniture, misuse of keys, etc.
- Provide advice and support to students with personal or interpersonal problems and refer students, as necessary, to other offices and resources at NYUAD
- Participate in the rotating 24/7 “on-call’ system, responding to student incidents, or crises such as medical, mental health, and facilities emergencies including on weekends, holidays, and after business hours in the residential buildings. This includes university closures and transition periods throughout the academic year
- Provide appropriate post-crisis follow up necessary to re-normalize the student’s life through advice, information, referral, and support
- Serves as a member or chair on departmental committees, special projects, and/or collaterals
- Attend all departmental and Student Affairs training sessions, as required. This may include facilitating training or sharing best practices with members of the Student Life team
- Assist with the recruitment and selection processes for Student Life student leaders including hosting information sessions, reviewing applications, acting as a facilitator in the group interview process, and conducting individual interviews
- Connect with other university offices such as Public Safety, the Health Center, and the Office of Student Success & Well-being on students of concern, and make referrals when deemed appropriate
- Maintain partnerships with other university offices and departments to identify collaboration opportunities, inform students of relevant information, and offer/solicit support for community efforts
- Represent the department as a member of university-wide committees as well as participate in staff training and development opportunities offered by Student Life and other campus departments
- The ROC is encouraged to maintain involvement at the regional, national, and international levels within professional development organizations, as well a attend local, regional, and national conferences
- They will keep up-to-date on current literature
- Perform other related duties as required and assigned
UAE Nationals are encouraged to apply
New York University Abu Dhabi (NYUAD) seeks to appoint a Head of Academic and Research Logistics Operations reporting to the Executive Director, Finance and Budget.
Head of Academic and Research Logistics Operations should be a visionary person that will be responsible for understanding the long-term strategic vision of the University’s leadership and consequently develop a strategic vision for Logistics that supports the University’s mission and for developing and executing a tactical operating plan that supports Academic and research business units. The position over-the-horizon planning will be flexible enough to evolve as needed to support the ever changing internationally collaborative research landscape that Logistics is required to support.
Head of Academic and Research Logistics Operations will be responsible for leading the day to day International Logistics operations and supporting the transportation and importation of products within academic and research from a worldwide network of vendors and collaboration partners. The ability to understand the trade-offs associated with Supply Chain decisions and understand the complexities of performing business internationally will be critical. This person will be comfortable conversing with every level of the organization, building organizational relationships with the many internal customers (especially with the Research Community, Supply Chain/Procurement, Compliance, Research and Lab Operations) while working collaboratively to reach resolution to ongoing and developing problems. The candidate will be business savvy, with the ability to self-educate to keep current in the evolving International Logistics arena.
Head of Academic and Research Logistics Operations will be responsible for supporting the NYUAD Supply Chain by managing all global logistics activities across academic and research operations, including developing and implementing global strategies for warehousing, transportation, trade compliance, reverse logistics, packaging, network optimization, process and system flows, strategic warehousing, and assisting with strategic supplier management by helping develop an extensive and complex global 3PL network across the Americas, EMEA and APAC.
Head of Academic and Research Logistics Operations will be responsible for managing a team of logistics professionals responsible for international freight forwarding and the related operational administrative duties, including but not limited to, determining the correct method of shipment and providing an unbroken logistics chain for different goods (i.e. chemicals, biological items, equipment) including any goods deemed necessary to support the logistic activities across the multiple business units within the academic areas. The logistics team will manage the end to end logistics chain in compliance with the different applicable Export / Import control rules, including obtaining any required Ministry Licenses and Permits required for custom clearance.
- Develop a strategic vision that executes a tactical plan to manage the end to end logistics chain from factory to campus, or from campus to other collaborators’ destinations, in compliance with the different applicable export / import control rules, including obtaining any required Licenses and Permits required for custom clearance at both source and destination locations
- Provide oversight and guidance to the logistics team to manage the day-to-day international operations and trade partners (ocean freight, drayage, brokers, freight forwarders, air freight etc.) associated with flowing product from NYUADs supplier base and to our collaborators around the world. Manage the end to end logistics chain from factory to campus, or from campus to other collaborators’ destinations, in compliance with the different applicable export / import control rules, including obtaining any required Ministry Licenses and Permits required for custom clearance. All outstanding and concluded Logistics Transactions should be maintained in an organized and structured way, and kept up to date, and ready for sharing with all University’s key stakeholders
- Understand and manage the trade-offs between costs, service and inventory associated with various flow paths (transload, CFS, North American ports of entry, port to port/port to door etc.). Create the strategy for importing product throughout the NYUAD supply chain network, considering service requirements, cost models, flow path optimization tools, customs and compliance, cold chain requirements and replenishment needs
- Work with Trade Partners in pursuit of continuous process improvement, enhancing reporting, visibility, data integrity, SOP etc. Create / maintain policies or procedures for logistics activities as required
- Communicate with foreign based NYUAD offices, Suppliers and forwarders for timely booking and shipment
- Stay abreast of market conditions (ocean freight, domestic drayage/trucking, international airfreight) and best practices to develop and execute strategies to flow product in the most economical manner
- Develop and be accountable for KPIs associated with International Logistics, including cost, on time performance, accessorial, lead time container utilization and volume. Provide KPIs to stakeholders and perform quarterly 360 reviews for insights into current performance and data required for process improvements. Eventually the 360 reviews will transition to semi-annual reviews
- Work effectively with cross functional partners (e.g. procurement/supply chain and NYUNY logistics) to develop and execute end-to-end logistics strategies and manage the day to day operational requirements
- Assist in negotiating and managing contracts associated with the International Supply Chain (ocean, drayage, brokers, freight forwarders). Lead carrier management activities for international Trade Partners
- Provide leadership and support the team by motivating, evaluating and developing them for future growth. Establish a working environment that encourages knowledge sharing, relationship building and innovation
- Develop SOPs that establish department standards for communications with stakeholders which includes setting expectations, providing status updates of goods in transit, providing relevant information such as costs and timing of shipments, etc
- Develops SOPs that guide the department on how to provide customs clearance support to ensure timely and smooth delivery of goods
- Develop and manage standard operating procedures and shipping practices to effectively and efficiently carry out logistics activities. Lead policy development that guides the development of the standard operating procedures
- Manage the logistics chain effectively and efficiently and participate in optimizing the Logistics function in deciding when and where to rely on goods providers to manage the Logistics and deliver to Campus, and where and when we need to rely on our logistics vendors partners
UAE Nationals are encouraged to apply
New York University Abu Dhabi (NYUAD) seeks to appoint a Chip designer reporting to Professor of Electrical and Computer Engineering; Global Network Professor of Electrical and Computer Engineering, Tandon School of Engineering, NYU.
We are looking for individuals with experience in backend implementation from Netlist to GDSII in low power and high-performance designs to build efficient System on Chip (SoC) targeted to prototype the cutting-edge research works in the field of hardware security.
- Develop and own physical design implementation of low-power and high-performance designs, including floorplan, place and route, clock tree synthesis, static timing analysis, IR drop, EM, and physical verification in advanced technology nodes
- Resolve design and flow issues related to the physical design, identify potential solutions, and drive execution
- Work with the Researchers and RTL design team to understand design architecture and drive physical aspects early in the design cycle and work with them to drive design modifications to resolve congestion/timing issues and implement functional ECOs
- Use EDA tool-based programming and scripting techniques to automate and improve throughput and quality
- Interact with the tapeout service company to understand all the deliverables and timelines